Privacy policy

.privacy-policy ul { margin-left: 1.2em; list-style-type: disc; } .privacy-policy h2, .privacy-policy h3 { margin-top: 1.2em; }

WIGUP Privacy Promise (For non-legal readers)

Last Updated: June 13, 2025

At WIGUP, we value your trust. Here’s a quick summary of how we protect your personal information:

What We Collect:

  • Your name, email, shipping info, and payment details
  • What you browse, buy, return, or save on our store
  • Your device and how you use our website

Why We Collect It:

  • To deliver your order and support your account
  • To improve your shopping experience and recommend products
  • To prevent fraud and keep your info secure
  • To send you offers (only if you want them)

Who We Share It With:

  • Trusted partners like Shopify (who powers our store)
  • Services that help us ship your products or run ads
  • Law enforcement, if legally required

Your Rights:

Depending on where you live, you may have the right to:

  • Access or delete your data
  • Correct your info
  • Stop marketing emails or targeted ads
  • Ask us not to share your data

We never sell your personal information.

Want All The Details? Read Our Full Privacy Policy Below

If you ever have questions, email us at info@wiguphair.com

Address: Suite A, 82 James Carter Road, Mildenhall, IP28 7DE


Full Privacy Policy (For Legal Readers)

Last updated: June 13, 2025

WIGUP operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). WIGUP is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

“Personal information” refers to information that identifies or can reasonably be linked to you or another person. This may include:

  • Contact details: name, address, phone number, email address
  • Financial information: card details, payment methods, transaction records
  • Account info: username, password, preferences
  • Order & transaction history
  • Customer service communications
  • Device & browser data, including IP address
  • Usage and interaction data from our site

Sources of Personal Information

  • Directly from you
  • Automatically via your device or browser
  • Service providers acting on our behalf
  • Partners or third parties

How We Use Your Personal Information

  • To provide and improve the Services: order processing, account setup, returns, shipping, and personalized shopping
  • Marketing: to show relevant ads, send emails or texts about products or promotions
  • Security and fraud prevention: to protect your account and our services
  • Customer support: to respond to queries and maintain service quality
  • Legal compliance: as required by law or legal proceedings

How We Disclose Your Information

  • With Shopify, vendors, and third-party service providers
  • With marketing partners for targeted advertising (opt-out available)
  • At your direction or with your consent
  • With affiliates or during business transfers
  • To comply with law or protect rights and security

Relationship with Shopify

The Services are hosted by Shopify. Information you submit is transmitted to and shared with Shopify and its partners to power and improve your experience. Shopify may use your data for analytics and personalized features across stores. For details, visit the Shopify Consumer Privacy Policy.

Third Party Websites

We may link to other websites not affiliated with WIGUP. These sites have their own privacy policies. We are not responsible for their content, security, or data handling practices.

Children's Data

Our Services are not intended for children. We do not knowingly collect data from anyone under the age of majority in your region.

Security & Retention

We use security measures to protect your personal information but cannot guarantee complete protection. We retain your data only as long as necessary for business or legal reasons.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request deletion or correction of your data
  • Request a copy of your data (portability)
  • Opt out of targeted advertising or sharing
  • Object to or restrict certain types of processing
  • Withdraw consent at any time

You may manage your communication preferences through email unsubscribe links. To exercise your rights, contact us using the information below.

Complaints

If you have concerns about how we handle your personal data, contact us. You may also lodge a complaint with your local data protection authority.

International Transfers

We may process and store data outside your country of residence. Where required, we rely on lawful data transfer mechanisms like Standard Contractual Clauses.

Updates to This Policy

This Privacy Policy may change from time to time. Updates will be posted here with a new "Last updated" date.

Contact

If you have questions or would like to exercise your privacy rights, you can contact us at:

Email: info@wiguphair.com

Address: Suite A, 82 James Carter Road, Mildenhall, United Kingdom, IP28 7DE